We began Hot Property Management as we could see our clients frustration when dealing with their property managers. Many of them would ask when we were going to start a Property Management division.
We pride ourselves on our level of service. We are not your average property managers! Our strategy is to achieve strong rental returns with minimal down time.
Our focus is leasing and managing properties with an 18km radius of the Brisbane CBD. We manage properties outside of this area for existing clients and on request.
Our process for marketing and tenant selection is very thorough.
Our strict process involves the following:
Marketing: For all properties we conduct a thorough marketing campaign including real estate websites, database and also relocation companies.
We conduct open for inspections both mid- week and weekends, times that are convenient for prospective tenants.
Tenant Selection: Our tenant selection is very rigorous – not a first come first served basis. We need to make sure the tenant is the right fit for your property. All applications, references (employment & personal) and rental history is thoroughly checked.
Tenant Preparation: Our General Tenancy Agreement and Special Conditions are very comprehensive. We ensure that each tenant fully understands both their obligations and our expectations.
We like to ensure that every tenancy agreement ends in a peak period (Jan/Feb & June/July), no matter when it starts. This provides peace of mind that we will always be able to secure a new tenant at the highest possible rent.
Routine Inspections: Our inspections happen 3 times a year plus 1 where the owner is able to attend if they choose. Both tenants and owners are provided with a comprehensive report after each inspection. We also provide a preventative maintenance list (with photos) to each owner. This is to ensure the property continues to perform at the highest standard.
Our service standard is high and we know at all times what is happening with your property.
This is what you can expect from Hot Property Management:
Open for Inspections: We offer prospective tenants flexible viewing times including before and after work, private inspections and weekends. We use a tenancy database to ensure quality tenants for your property.
Zero arrears tolerance: We check our arrears daily and have a system of regular contact with our landlords and tenants. If our tenants are 2 days in arrears they will receive a text to notify them.
Repairs and Maintenance: Another point of difference we offer is our in- house handyman.We attend to any maintenance requests from either the tenant or the owner. We also use the routine inspections to identify maintenance that may be required. Our handyman has no call out fee so you only pay for what work is required.
Bill Payment Service: We are happy to manage all elements of your property on your behalf. This is why we offer a bill payment service. This service includes payment of rates, water, insurance, body corporate or any other bills relating to your investment property. It is simple all you need to do is have all your bills directed to Hot Property Management.
Paperwork: We love paperwork! We prepare all lease documentation and ensure all legal requirements are met. We compile extensive ingoing and outgoing condition reports and provide a preventative maintenance list after each inspection. Both mid- month and end month disbursements are compiled and we also provide free EOFY statements.
Choosing a Property Manager
Your property manager is like your business partner. They need to understand that your property is an investment and for it to grow it needs to be managed and maintained properly.
A good property manager needs to be proactive. If you are wondering what is going on with your property, then it may not be managed properly.
Our Principal and Management are all involved in the day to day running of the agency. Therefore, our level of service is set very high. Our team members have first -hand experience with owning investment properties so we understand what it takes to be an excellent property manager.
If you are not happy it is easy to change Property Managers. We take care of all the paperwork and make the transition an easy one.
Ready to Get Started? If you would like to chat further about how our Property Management service could help you then please click below and we will be in touch.